Privacy Policy for Whater.ai

Effective Date: 05-04-2025

Whater.ai (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://whater.ai) and use our services.

By accessing or using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Name
Email address
Phone number
Business name
Billing and payment information

1.2 Usage Data

IP address
Browser type
Device type
Pages visited
Time and date of visit

1.3 Third-Party Integrations

Information received from Shopify or WhatsApp API integrations, such as order data or chat history (with your consent).

2. How We Use Your Information

We use your information to:

Provide and improve our services
Personalize user experience
Process payments
Respond to customer inquiries
Communicate important updates
Monitor and analyze usage
Ensure security and compliance

3. Sharing Your Information

We do not sell your personal information. We may share data with:

Service providers who help us operate (e.g., hosting, analytics, payments)
Legal authorities if required by law
Partners with your explicit consent

4. Data Retention

We retain your data as long as needed to provide services, or as required by law. You may request deletion of your data at any time.

5. Cookies and Tracking

We use cookies and similar technologies to:

Understand usage patterns
Improve website functionality
Offer personalized experiences

You can control cookies via browser settings.

6. Security

We implement industry-standard security measures to protect your data. However, no method of transmission is 100% secure.

7. Your Rights

You have the right to:

Access your data
Request corrections or deletions
Withdraw consent
File a complaint with a data protection authority

8. Children’s Privacy

Whater.ai is not intended for children under 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this policy periodically. We’ll notify you of significant changes via email or on our website.

10. Contact Us

For questions or concerns about this Privacy Policy:

Email: privacy@whater.ai
Mailing Address: J287, Assetz Marq, Bangalore, India